How to Reduce Costs of Predictive Dialer in the Philippines?

 



A predictive dialer can help you make more calls in a shorter period of time, but it's important to keep in mind that it can also add a decent amount to your bottom line. Here are a few ways you can reduce the costs of your predictive dialer:

·       Make sure your predictive dialer is connected to a VoIP line. You can make calls without worrying about geolocation, and you can use other people's phone numbers that are already connected to your WebDAV server.

·       Use multiple dialers to filter the calls. You can put all calls coming from the same location, or you can set up filters that specify a specific region (like a specific country code).

·       Get your phone number in the system. When you work with international clients, every call originating from their location will go through your predictive dialer, and every fiber optic connection to your phone will improve your call quality. Just make sure your phone number is included in the system, so you can track it in your analytics.

·       If you’re working with multiple countries, you can create single-language filters for each country. No need to translate your scripts when your clients already know what you are saying.

·       Use the advanced call tracking feature to track calls. You can track the percent of your calls coming from any area, plus drill down to specific regions or specific countries.

You can tell if your predictive dialer is tracking your calls accurately by looking at your call tracking reports. However, keep in mind that these reports only show how many times your call tracking list was called. You are not able to see statistics for US-based and worldwide call tracking.

A number of features are only available with Predictive Dialer, but there are a few others that are often overlooked. Let's take a look at a few that are key to lowering your costs when it comes to predictive dialers. Advanced Call Tracking, Call tracking allows you to track the type and frequency of your calls.

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