What Is a Predictive Dialer and its benefits?
A predictive dialer is call processing a system especially outbound call that maintains a high level of utilization in the contact center. They can screens the unnecessary calls and automatically dials a list of telephone numbers, answering machines and busy signals, and then connects a waiting representative with the customer. A VoIP predictive dialer is a soft predictive dialer which is capable of predictive dialing using VOIP service. No other facilities are needed in order to use this type of dialer, besides computer and internet connection. Predictive dialer VOIP is a software product with the use of VOIP service directly, it is capable of predictive dialing. Basically, it is configured as a set of soft phones of a VOIP service. . These are those individuals who are at long distance and make calls, organization, and giving the employees to many who are usually use these communication service. New technology comes with faster computers which are enables to work as good