What Is a Predictive Dialer and its benefits?


A predictive dialer is call processing a system especially outbound call that maintains a high level of utilization in the contact center. They can screens the unnecessary calls and automatically dials a list of telephone numbers, answering machines and busy signals, and then connects a waiting representative with the customer.

A VoIP predictive dialer is a soft predictive dialer which is capable of predictive dialing using VOIP service. No other facilities are needed in order to use this type of dialer, besides computer and internet connection. Predictive dialer VOIP is a software product with the use of VOIP service directly, it is capable of predictive dialing. Basically, it is configured as a set of soft phones of a VOIP service. . These are those individuals who are at long distance and make calls, organization, and giving the employees to many who are usually use these communication service.
 New technology comes with faster computers which are enables to work as good as or even better than hardware based dialers. These solutions avoid expensive telephony and associated with the hardware maintenance cost. They are easy to install and configure.

Software only predictive dialer 

Desk force predictive dialer -  With the Unlimited Agents as many agents connected. Simultaneous, they can permit 1000 of the channels. Atomic is integrated with all lead generation tools which mainly including CRM’s, affiliate sites and lists. They prepare them for contact by validating the phone numbers. By using configurable campaigns, the leads are dialed in a best manner that suites the needs of marketing effort.

WAINS solution Avatar Dialer- They offers call solution which help in boost your revenue reaches to its maximum. They have a Software Solution which can make an average call center agent into sounding. Their main advantage is that it ensures perfect quality sales pitch by using sound bites. Live agents do not speak directly to the customer when the predictive dialer connects to the prospect customer. They have to click from the soundboard and they talk in perfect English which is based on market location – It may be any country or any other place like in Australia, England, America, or any English Speaking country. They will boost up sale with reducing the time between the calls. With this software, there is no need to purchase hardware as they used the latest technology in software technology. These require only a headset, PC and internet connection.

Local presence and dialers

 They are enables to make inside sales of automatically dial with the use of area codes of target prospects. Dialer for local dialing can improve call connection rates; because these are far known to be answer the unknown calls which may be from local numbers, rather than toll-free or long distance phone numbers. In addition, some of the industries line requires sales rep to have state license, thus it is important to have a local presence when contacting with the prospects. There are various types of local presence and used in various processes. They either play recorded messages or connect the calls to a live person.

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